Customer Care

At Cardtronics, our customers and partners come first.

We care deeply about our customers, whether you are a merchant or a financial institution, whether you are a Fortune 500 company or a single-store retailer. You can reach a friendly, knowledgeable Cardtronics Australia representative any time you need us… we are here for you.

Contact Us

Existing Customers

 1800 301 100

 Online Contact Form

Change of Bank Request Form

Retail frequently asked questions

You will require power, internet and/or phone connections within three feet from the ATM installation location.

We have inventory located across the country however times can vary dependent on availability of power, internet and/or phone and site survey requirements for cash loading purposes.

The Cardtronics call centre is available 24/7 and can be reached toll-free at 1800 301 100 or via email at

With most financial institutions, funds are transferred within one business day.

We have various signage and branding options available. Please contact Cardtronics toll-free at 1800 301 100 or email for more information.

The Cardtronics customer support centre is available 24/7. Simply contact one of our knowledgeable representatives, toll-free at 1800 301 100 for assistance.

Call our support centre, toll-free at 1800 301 100. Representatives are available 24/7 to assist you.

Simply call our support centre, toll-free at 1800 301 100 or email us at

Cardtronics’ web reporting provides detailed transaction reporting. Contact our support centre at 1800 301 100 or email us at and we will be happy to provide you with login details.

Should your customer have any issues with their transaction, please have them contact their Financial Institution.